Shipping Policy
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Processing Time:
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All items are made-to-order through our print-on-demand process. Please allow 3-6 business days for production before shipping.
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Production times may vary depending on the printing provider and item.
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Shipping Times:
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Shipping times depend on your location and the provider’s fulfillment center. Typical delivery times are:
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Domestic: 5-10 business days
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You will receive a tracking number as soon as your order is shipped.
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Shipping Costs:
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Shipping costs are calculated at checkout based on your location and the size of your order.
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Delays:
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Please note that shipping delays may occur due to holidays, customs, or unforeseen circumstances. Contact us at info@trendymint.com if your order has not arrived within the estimated time frame.
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Returns & Refunds Policy
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Defective or Damaged Items:
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We only accept returns or exchanges if the item is defective or damaged. Please contact us within 7 days of receiving your item with a photo of the defect/damage at info@trendymint.com, and we will arrange a replacement or refund.
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Non-Returnable Items:
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Due to the custom nature of our print-on-demand products, we cannot accept returns or exchanges for reasons such as size, color preferences, or buyer's remorse. Please double-check the size chart and product details before ordering.
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Order Issues:
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If you encounter any issues with your order (e.g., wrong item received), please contact us at info@trendymint.com within 7 days, and we will resolve the issue promptly.
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Customer Support
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If you have any questions or concerns regarding your order, please email us at info@trendymint.com or use the contact form below. We’re here to help!
Digital Product Download Policy
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Delivery Method:
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All digital products are delivered electronically to your e-mail provided. No physical items will be shipped.
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Download Instructions:
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After completing your purchase, you will receive an email with a link to download your product. Please ensure you provide a valid email address during checkout.
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The download link will be available immediately after payment is processed.
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File Formats:
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Our digital products are provided in PDF format unless otherwise stated in the item description. Ensure you have the appropriate software to open and use these files.
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Access Timeframe:
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Download links are active for 30 days from the date of purchase. Please save the files to your device promptly after download.
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Support for Download Issues:
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If you experience any issues accessing your digital products, please contact us at info@trendymint.com or via our contact form below. We aim to respond within 24 hours.
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Refunds for Digital Products
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Refund Policy:
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Due to the nature of digital products, all sales are final. Refunds or exchanges are not provided unless:
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The file is defective or corrupted.
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There is an issue with the delivery of your purchase.
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How to Request Support:
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If you encounter any problems with your download, contact us at info@trendymint.com. Include your order number and a brief description of the issue for faster resolution.
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