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Shipping Policy

  1. Processing Time:

    • All items are made-to-order through our print-on-demand process. Please allow 3-6 business days for production before shipping.

    • Production times may vary depending on the printing provider and item.

  2. Shipping Times:

    • Shipping times depend on your location and the provider’s fulfillment center. Typical delivery times are:

      • Domestic: 5-10 business days

      • You will receive a tracking number as soon as your order is shipped.

  3. Shipping Costs:

    • Shipping costs are calculated at checkout based on your location and the size of your order.

  4. Delays:

    • Please note that shipping delays may occur due to holidays, customs, or unforeseen circumstances. Contact us at info@trendymint.com if your order has not arrived within the estimated time frame.

Returns & Refunds Policy

  1. Defective or Damaged Items:

    • We only accept returns or exchanges if the item is defective or damaged. Please contact us within 7 days of receiving your item with a photo of the defect/damage at info@trendymint.com, and we will arrange a replacement or refund.

  2. Non-Returnable Items:

    • Due to the custom nature of our print-on-demand products, we cannot accept returns or exchanges for reasons such as size, color preferences, or buyer's remorse. Please double-check the size chart and product details before ordering.

  3. Order Issues:

    • If you encounter any issues with your order (e.g., wrong item received), please contact us at info@trendymint.com within 7 days, and we will resolve the issue promptly.

Customer Support

  • If you have any questions or concerns regarding your order, please email us at info@trendymint.com or use the contact form below. We’re here to help!

Digital Product Download Policy

  1. Delivery Method:

    • All digital products are delivered electronically to your e-mail provided. No physical items will be shipped.

  2. Download Instructions:

    • After completing your purchase, you will receive an email with a link to download your product. Please ensure you provide a valid email address during checkout.

    • The download link will be available immediately after payment is processed.

  3. File Formats:

    • Our digital products are provided in PDF format unless otherwise stated in the item description. Ensure you have the appropriate software to open and use these files.

  4. Access Timeframe:

    • Download links are active for 30 days from the date of purchase. Please save the files to your device promptly after download.

  5. Support for Download Issues:

    • If you experience any issues accessing your digital products, please contact us at info@trendymint.com or via our contact form below. We aim to respond within 24 hours.

Refunds for Digital Products

  1. Refund Policy:

    • Due to the nature of digital products, all sales are final. Refunds or exchanges are not provided unless:

      • The file is defective or corrupted.

      • There is an issue with the delivery of your purchase.

  2. How to Request Support:

    • If you encounter any problems with your download, contact us at info@trendymint.com. Include your order number and a brief description of the issue for faster resolution.

Contact us

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